how can I contact monyxa?

Do you have a question about your account or the platform?

Have you encountered an unexplained error?

Or maybe you have a suggestion for a new feature?

Our Customer Service department is here to assist. You can contact us by opening our live chat, by email at [email protected] or by calling UK toll free number +44 800 102 6176.

* Live Chat is available from Monday to Friday from 7AM – 5PM GMT, while we are away, live chat turns into a email and you can still raise a query there, we will be replying as soon as we get to work!

P.S. – Make sure to contact us from your registered email address.

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+44 800 102 6176

[email protected]

licenses & regulations

monyxa is a brand name owned, operated and used by monyxa ltd

monyxa ltd (SVG) Griffith Corporate Centre, Suite 305, Kingstown, Beachmont Kingstown, VC0120, St. Vincent & Grenadines, registration number 26054BC2020 a licensed financial brokerage firm.

risk warning

CFD’s are very complex instruments and come with a high risk of losing money due to leverage. It’s been proven that nearly 76.34% of all investors lose money when trading the CFD’s. You should wisely consider your understanding of CFDs, how they work and if you are willing to take the high risk of losing your funds. Please consider seeking professional advice from an independent and licensed financial advisor to ensure that you have the relevant experience, knowledge and the risk-taking appetite that suits you for trading.

Monyxa will carry no liability under any circumstance to any person or entity for any kind of loss or damage resulting from, caused by or related to any CFD’s or any other trading transactions done on our platform. Most importantly, do not invest capital that you cannot afford to lose. There are risks associated with online trading systems including, but not limited to, software and hardware failure, and Internet disconnection. Monyxa shall not be responsible under any circumstances for communication failures, distortions or delays when trading via the Internet.