how to verify your monyxa account?

Verification is a mandatory part of the process of trading on Monyxa. 

Once your account is verified, you will be able to enjoy the full benefits of trading on Monyxa especially you will be able to withdraw your funds. To verify your account, you are required to upload both a proof of identity (POI) and proof of address (POA). Only after you provide us with both documents will your verification process begin. 

Proof of Identity

Your POI document should contain your name, date of birth, a clear photograph, issue date, and if it has an expiry date, that should be visible as well. A passport is the preferred proof of identity, as it is the document which will be quickest for the Monyxa team to process. Alternatively, you can use a driving license or any other government-issued ID. If the document is double-sided, and there’s relevant information on the backside, make sure to upload that as well.

All of the information on your POI should be visible

Upload the full document, without cropping and in focus

Proof of address

Your POA document should contain your full name, address and an issue date, which should be no older than 6 months. The name or logo of the issuer should also be clearly visible. Please make sure to scan your document against a different-colored background, so that all four corners are visible.

Your proof of address can be one of the following:

Bank Statement
Credit Card Statement, Electricity, Water or Gas Bill
Phone bill
Internet bill


There should be no cropping and all four corners should be visible

The verification process can take a few days, and you will be notified once your account is verified. 

Our team will go over your documents and update your verification status, so there’s no need to contact Monyxa Customer Support inquiring about your verification process. In the event that your documents are rejected, we will send you an email with a clear explanation of what you need to provide. To avoid losing the email, please add Monyxa to your ‘safe sender’ list in your email settings.

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licenses & regulations

monyxa is a brand name owned, operated and used by a group of companies monyxa ltd (SVG), monyxa ltd (UK), monyxa dmcc (UAE) and monyxa holding (pty) ltd (RSA)

monyxa ltd (UK), located at 20-22 Wenlock Road, London, N1 7GU, registered by companies house under number 12822563 is a fund management, security and commodity dealer and financial market administrating firm. please view the license here or view it online.

monyxa holding (pty) ltd (RSA), located at 1 leslie road, fairways, gauteng, south africa 

monyxa ltd (SVG) Griffith Corporate Centre, Suite 305, Kingstown, Beachmont Kingstown, VC0120, St. Vincent & Grenadines, registration number 26054BC2020 a licensed financial brokerage firm.


risk warning

CFD’s are very complex instruments and come with a high risk of losing money due to leverage. It’s been proven that nearly 76.34% of all investors loose money when trading the CFD’s. You should wisely consider your understanding of CFDs and how they work and if you are willing to take the high risk of losing your funds. Please consider seeking a professional advice from an independent and licensed financial advisor to ensure that you have the relevant experience, knowledge and the risk taking appetite that suits you for trading. Monyxa shall have any liability under no circumstances to any person or entity for any kind of loss or damage resulting from, caused by or related to any CFD’s or any other trading transactions done at our platform. Most importantly, do not invest the capital that you cannot afford to loose. There are risks associated with on-line trading systems including, but not limited to, software and hardware failure, and Internet disconnection. Monyxa shall not be responsible under any circumstances  for communication failures, distortions or delays when trading via the Internet.

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