Why do you request information about me?

Regulators require that we have the most up-to-date information about all of our customers. We have to comply with regulatory requirements in order to continue to provide you with our full range of services.

In cryptocurrency requirements change very quickly, so if any of the information you provided to us when you opened your account is out of date or we need new information due to new regulatory requirements, we may send you an email asking you to update your account information.