How to block my card

If there is some suspicious activity with your card, or you just want to limit the possibility to spend funds, credited on it, for any reason, you can block your card and unblock once the issue is resolved.

To block your card, please open the app and proceed to the Card section, located at the bottom of the page.


Once you are there, select the card of your interest (it can be both, a plastic or/and a virtual card) and tap on the Actions button as shown below:


There you need to tap on the Block card option.


The system will send you a message to the phone number linked to the account for additional confirmation of your request.


As soon as you introduce the code, the system will automatically block the card. You will see that the card is blocked if you tap on the card image.


Please remember that you can unblock your card at any moment per your wish.