How to change my phone number?

To change your phone number, you need to go through the verification process. You can do this in the Profile section, just press the yellow Increase Limits button to get started. 

Once you pass the verification, please provide us with the following documents via [email protected]:

  1. Photo of the document by which the identity was established in the application.
  2. Selfie with a document and a piece of paper with the current date, signature, and a statement that the customer wants to change/link a phone number associated with the account from + XXXXXXXXX old to + ZZZZZZZ to a new one (make sure that the customer adds his country code to use it internationally).

Photos must meet our quality requirements. What is important to consider when photographing:

  • All corners of the document must be visible in the photo.
  • The text in the document must be easy to read.
  • Make sure there are no glares or smudges in the photo.
  • Low-quality images are not accepted by the system.
  • We do not accept documents corrected by graphic editors.