How to unblock my card

To unblock your card, please open the app and proceed to the Card section, located at the bottom of the page.

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Once you are there, select the card of your interest (it can be both, a plastic or/and a virtual card) and tap on the Unblock the card option as shown below:

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The system will send you a message to the phone number linked to the account for additional confirmation of your request.

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As soon as you introduce the code, the system will automatically unblock the card. You will see that the card is unblocked if you tap on the card image.

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