How to unblock my card

To unblock your card, please open the app and proceed to the Card section, located at the bottom of the page.


Once you are there, select the card of your interest (it can be both, a plastic or/and a virtual card) and tap on the Unblock the card option as shown below:


The system will send you a message to the phone number linked to the account for additional confirmation of your request.


As soon as you introduce the code, the system will automatically unblock the card. You will see that the card is unblocked if you tap on the card image.