Why can’t I open a savings account?

There are a few common cases when you might be facing an issue while opening a saving account:

  • You don’t have funds/crypto on your wallet balance. In this case, you simply need to PayIn/Top-up your account balance.
  • You are filling in a wrong amount of a crypto/token for opening a saving account. If so, please check the amount you have and correct your deposit plans.
  • You haven’t read and accepted the Terms of Savings when confirming your savings account opening.

If your wallet satisfies all the criteria, mentioned above, please try to reboot it or restart and try to make a deposit once more.