how to verify your monyxa account?

Verification is a mandatory part of the process of trading on Monyxa.  Once your account is verified, you will be able to enjoy the full benefits of trading on Monyxa and you will be able to withdraw your funds. To verify your account, you are

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phone verification problems?

Please make sure that: The number is entered with no special characters, no spaces and with a country code. (eg: +441234567890) If you previously had an account with us, please let us know. You have entered a valid number which can receive SMS. Still having

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why do I need to verify?

The verification of your trading account is required in order to provide you with the best possible service and comply with financial service regulations. Your information is always kept confidential and is only used for compliance purposes. The following are required in order to complete

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what is proof of address?

To verify your account, you are required to provide us with a separate document (different from your proof of identity) confirming your current residential address. This document must be issued in the name of the Monyxa account holder and dated within the last 6 months

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what is my national number?

On the ‘Your Address’ screen of the verification process, citizens of certain countries are asked to provide their national number, if we don’t specifically ask you about it, then do not worry about this article. Financial regulations require Monyxa to collect this information to verify

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how can I verify my phone number?

Phone verification is a mandatory step to add your funds in to your account, by using credit card, through our Safe Currency PSP – payment system provider. We need this security step to ensure that no stolen or unauthorised credit or debit card will be

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what is proof of identity?

In order to verify your account, we will require a copy of your valid passport or both sides of your government-issued identification card. This copy must contain:  Full Name Date of Birth Photograph Valid Expiry Date All images should be high resolution and the above details must

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how do I upload the documents?

Uploading documents is a simple and easy process that can be done by signing in to your account! Click here to do so. *Documents can be uploaded in the following formats: .pdf, .jpg, or .doc After log in, please click on the icon in the

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