Identity Theft Protect yourself against ID theft Destroy any piece of paper that contains your login and password to your account for MT5 or Monyxa’s Traders room. Never share your personal information with a stranger or any third party Update your records whenever you change
It’s simply because we have too many bank accounts throughout the world, some are high street banks, but some of them are smaller internet based with certain restrictions. For example our bank in New York will not accept payment from European Union, they are only
you can find monyxa’s client agreements, and all other policies on this page. client agreement is an agreement between Monyxa and the trader (you). you are required to read carefully all enclosed policies and agreements because you have to tick a box that you agree
Yes we do! In order to install the Monyxa MT5 Android App on your mobile phone, please click here.
To submit a complaint, please write us an email at [email protected] and describe what happened. We are taking all matters very seriously and will take a close look at it. You can use the Customer Service Live Chat as well to submit a complaint.
We are able to offer Islamic accounts in accordance with Sharia law. The benefits of an Islamic account are: No interest on settlement for more than 24 hours, consistent zero-rollover interest. No additional commission charged on rollover for more than 24 hours. No charges, commissions
Welcome to the exciting world of trading on Monyxa.com Opening an account is easy, however if you are still unsure on how to start, you can always give us a call at +44 800 102 6176, email us at [email protected], or join our live chat
Monyxa does not offer the functionality to change your login credentials. However, you can request to close your current account and open a new one with a new login access. Please note that by doing so, you will lose all of your current trading history
If you wish to add funds to your Demo account, please contact our Customer Service team and specify in your message how much you would like to have added. It is important to note that we cannot completely reset your virtual account (such as your
It is possible to have more than one account with Monyxa. In order to do this, you will need to register with the same name and provide the same documents as in your other existing account(s). You will need to use another email address and
E-money issuance, payments, and card services are solely provided by Nvayo Limited (No. 06035209), authorised by the Financial Conduct Authority under the Electronic Money Regulations 2017 for the issuing of electronic fiat money and payment instruments (Reference number 900005) with registered address: 1 King William Street EC4N 7AF, London, United Kingdom. Your Monyxa Prepaid Card will be issued by Nvayo Limited. Please note the Monyxa card is a regulated electronic money product but it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Nvayo Limited becomes insolvent your funds will be protected against claims made by creditors.
Cryptocurrency services are not regulated by the Financial Conduct Authority (FCA). You understand that the price or value of cryptocurrencies can rapidly increase or decrease at any time. The risk of loss in buying, selling or holding cryptocurrencies can be substantial. Cryptocurrencies received by us will not be safeguarded under the UK Electronic Money Regulations 2011 or covered by the Financial Services Compensation Scheme. We do not make any representation regarding the advisability of transacting in cryptocurrencies. We cannot guarantee the timeliness, accurateness, or completeness of any data or information used in connection with you holding any exposure to cryptocurrencies. The information provided on this website is included for reference only and we do not make any representation regarding the accuracy of such data.
Monyxa’s investing service is not regulated by the FCA. Capital at RISK!
